More From Glenn Taylor
H&M Sales Feel Heat of COVID-19, Tanking 57% Since March
"It will be a long time before we're back to a normal business again," said H&M CEO Helena Helmersson.
Could Algorithmic Retail Change the Concept of Assortments?
The COVID-19 pandemic may change how retailers perceive the concept of assortment, including the possible end…
How COVID-19’s ‘Seesaw Effect’ Threw Supply and Demand Off Kilter
Plus, Rick Helfenbein outlines his outlook for reshoring apparel production.
WWD Recommends
Just 17% of Digital Teams Are ‘Very Prepared’ to Support Store Reopenings
As more stores reopen, digital executives are tasked with ensuring e-commerce visitors get all the…
The RealReal Sees Q1 Margin Uptick, But $38 Million Losses Mount
The luxury authenticator plans to launch consignor self-scheduling, and also has rolled out contactless…
AI Robotics Startup Covariant Automates Apparel Warehouses
The AI-powered robotics platform raised $40 million in a Series B.
PacSun COO: Retailers Must Find ‘Last Man Standing’ Among Suppliers
Choosing a supplier is "like Russian roulette" as retailers cancel seasonal orders in excess, said PacSun COO…
The 6 Supply Chain Trends the COVID-19 Crisis will Accelerate
Many retailers aren't agile enough to adapt to changing customer trends, but that doesn't mean they can't…
Forrester Projects $2.1 Trillion in 2020 Retail Losses
Rebounding from the pandemic will take four years, according to the analyst and advisory firm.
Virus Kicks Contactless Payment Adoption into Overdrive
Seventy-nine percent of global shoppers say they now use contactless payments, according to a Mastercard…
How Fulfillment Tech Keeps Retailers Nimble Through COVID-19 Crisis
With e-commerce demand increasing at a rapid rate amid the coronavirus pandemic, fulfillment systems are…
Walmart Expands Store-to-Door Delivery to 2,000 Locations
The pandemic is forcing retailers to deploy contactless, convenience-focused fulfillment options.
As Customer Journey Leans Digital, Amazon Becomes Unlikely Source of Inspiration
With shoppers having unprecedented access to retailers across many touch points, the customer journey as we…
House Calls Bezos to Testify in Congress Over Amazon’s ‘Misleading’ Testimony
Amazon is in hot water not just with the federal government but also with essential staff protesting on…
Amazon Q1 Net Sales Top $75 Billion
The tech titan will put all of its $4 billion profit towards COVID-19 protocols.